Now offering sessions through Telehealth and in person
FAQ's
Psychotherapy Center in Morgantown, West Virginia
Frequently Asked Questions
What’s my first step in getting started?
The first step can be difficult, but here at MPCC, you have a team of professionals behind you. Don’t hesitate to contact us for any questions.
Do you accept Insurance?
We are participating providers in almost all major insurance and managed care networks. Many are listed here. If you don’t see your insurance provider listed please give us call to see if we are in the network.
- Aetna
- Beacon/Value Options
- Benefit Assistance Corp
- Blue Cross Blue Shield
- CareSource WV
- Champ VA
- Cigna
- ComPsych
- HealthSmart/PEIA
- Highmark
- Humana
- Magellan
- Multiplan/PHCS/Beech Street
- The Health Plan
- Tricare
- Unicare
- United Healthcare
- UPMC/CCBH
- Value Options
- Medicare
- West Virginia Medicaid
- West Virginia Medicaid CHIP
- Zelis
Do you offer payment plans?
Yes, those clients that have a large deductible or who are paying “out of pocket” are considered on a case by case basis. A plan would consist of weekly, bi-weekly, or monthly installments.
Are payment plans an option?
Yes. We offer payment plans for those who have to pay out of pocket. For further questions or information regarding our payment plans, please contact our office today.
Do you accept credit/debit cards?
Yes, we accept all major credit cards. You can also pay via flexible spending account, check or cash.
Do you have evening and weekend hours?
Yes, we have daytime, evening, and Saturday sessions available.
How long is each session?
Each session is 45-60 minutes.
What are your qualifications?
Our counselors hold Master’s degrees or Doctorates and are fully licensed. Occasionally we work with graduate students and individuals who have completed their education and are being supervised as they seek licensure.
If I want to use my insurance, how much will I have to pay?
Each individual policy varies from client to client. We will call to verify your benefits prior to your first session. This will allow us to know ahead of time what your fees will be. You may also call the member services number on the back of your card.
What are my rights and responsibilities?
You have the right to be treated with respect and courtesy at all times. You have the right to express your thoughts and feelings about your therapy issues, your therapist, therapeutic approach, to change therapists, or to discontinue therapy whenever you choose. It is your responsibility to raise any questions or concerns you may have.
I know people who have been in therapy for years. Is that typical?
The length of time an individual, couple or family spends in psychotherapy can vary from weeks to a few months to several years. Several factors determine how long the treatment will take. For a relatively focused problem, such as grief counseling or dealing with a life transition, brief treatment is often possible and highly effective. But many issues are more complex. Many issues are complex such as depression, anxiety and addictions. Consequently, treatment for these problems is generally more complicated, requires more thorough examination, and therefore takes longer. But we always emphasize to our clients that this is a collaborative process. As a client, fill free to discuss with your therapist any questions you have regarding your treatment.